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2.0 Based on 106 reviews
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  • Customers like
    • Free version very good 5
    • Software works 4
    • Yes i liked the company 4
  • Customers don't like
    • Fraudulent practices 12
    • Poor customer service 10
    • No phone number for refunds 8

I was just notified by PayPal that $76.81USD has been deducted from my account for DRI*AVAST software. Apparently, a "preapproved payment" means auto renewal. I no longer recall what these products were, but a representative at DigitalRiver tells me that I made a purchase in 2014 to cover 3 computers, following a purchase in 2000 of Clean Up software with auto renewal. Since I am no longer using any AVAST software, please cancel any... Read more

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I thought you were trust worthy. However your customer service is no help. I requested a 39.99 refund and have been ignored. I do not want avast anymore. this was suppose to be a 60 day trial period and you charged my account. I find this is a ripoff and fraudulent way of doing business. I will advise the proper authorities about the many complaints about your avast company. Very poor service. Its a shame that the internet allows you to do this... Read more

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I no longer have 2 computers and would like a credit to my Bank Account. KTBM50XKJZ FOR $89.99 WELLS FARGO KTBM50XKHY FOR $59.99 THANKYOU EILEEN FISCHLER I NEVER OK'D THIS AUTO TRANSACTION TO TAKE PLACE AND NEED YOUR PERMISSION TO CANCEL THEM AND GET A CREDIT. I WILL CALL MY BANK IF YOU DO NOT PASS THESE TWO CREDITS. I AM GOING TO PURCHASE A LAPTOP SOON THEN WILL CONTACT YOU. I HAVE BEEN WITH AVAST FOR MANY YEARS AND HOPE YOU WILL TAKE CARE OF... Read more

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Orginally I was charged twice for a subscription. I had to loose so much time for the credit card company to refund me. Then the subscription was renewed before the previous one had expired and without my saying that I wanted to be renewed. They charged my credit card without my express authorization. There is no proper facility to lodge complaints with Avast. They have an online form to submit messages, which is too basic. I have sent two such... Read more

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Even after saying no to auto-renewal I got an email that my Avast was going to be automatically renewed. I called customer service to make sure it was not automatically renewed and was told I had to submit a ticket online and they could not help me. I submitted a ticket to make sure I was not charged and Avast was not automatically renewed. My Avast subscription was automatically renewed today - and at double the price. What a scam! You have no... Read more

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Please refund my bank account $49.99. Order ID 15655997800. This account was closed.

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Have tried to cancel and get a refund. Phone number sends me to web site. Web site gives me numbers to call. Phone sends me back to Web sites. THEN *** sites start to come up. Contacted my credit card co. and they will try to deal with them. Tried to get refund and could not. Tried to cancel and get refund and could not.Tried to cancel and get the next year on a new computer that did not need avast and could not get refund for the next year... Read more

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*Avast's most basic paid for package nags you constantly to spend more on other add-on shields *Avast does not make it clear what you have paid for/are paying for *Avast refuses to be turned off completely (i.e. run when you want/need it to) *Avast takes over and consumes too much background power no matter what user settings you select *It has caused several freezes on my machine simply because it does take over *Avast produces false positives... Read more

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To get out of this trap set by Avast and other security software, you do not need to renew with your card with them or even be fully registered to get the protection. What I do is download free versions and buy extra software on disc or on licence key codes, if required, from reputable shops and install normally. I dont make an online login account with them as that is another trap to get more info and card details. You dont have to input card... Read more

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My order# 30380169700, i forgot that this is an auto renewal on my discover card ending in 0050, i do not have that computer no longer and have called avast to stop auto renewal. If a refund is possible that would be great. Thankyou for Prior services and any help with this.

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