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I tried to contact the Avast Support to try to resolve duplicate subscriptions and canceled renewal services. I got a reply from the Czech Republic and I have no idea what to expect now. Avast has no customer services and there is nobody to talk to. I spent days trying...
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#1116244
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Have Avast Virus protection could never run Smart Scan called 10/10/2017 to get help why there is a pass word that I don't know?? Wanted $79.00 to fix (had control of my PC) said I could take back control any time when I said I would not pay to take it off they got rid...
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1.0
#1113022
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I have paid for the Premium Version and it says it is activated, but I only have the Free Version. I phoned the Avast New Zealand help number. A man with an Indian accent (probably in India) connected me to the Avast program (a third party company?), where a so-called...
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#1111164
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Avast Software Subscription Review

Avast Software
#1028572
2.4
Details
I would like to cancel my 3 year prescription with avast i purchased on 3/22/2017 this product is not working on my computor bearcountry7@yahoo.com Robert DeLeon
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Avast Software Subscription Review

Avast Software
#1023760
2.9
Details
Paid for upgrade in January. then they took another 49.99 on19th of March. I think that Avast are a bunch of crooks.
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Avast Software Total Support Technical Support Review

Avast Software
#1023129
1.9
Details
Couldn't install avast virus prot. People worked on it for approx 13 hours... Lost Microsoft license, reloaded another (I assume) and the anti virus was installed. I noticed the windows office was 32 bit not 64 and the computer wouldn't shut down. I called again & within 5 minutes or so computer turned blue with a message "PC NEEDS TO BE RETIRED BOOT CONFIG DATA IS MISSING FILE:BCD"
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Avast Software Subscription Review

Avast Software
#1021121
1.0
Details
$75 was debited from my card for a renewal I didn't approve Id 37157995900, rosemary emefiele, kindly revert the money as I'm not interested in a renewal and I don't ve the cash to renew.
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My 90 year old father in law received a phone call from Avast just wanting to let him know that there was a free computer update to help his computer run better. I would like to express the term that this was a FREE update. Of course he started working with a very nice...
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I didn't like
  • Fact that they can scam a 90 year old
#1111086
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after paying for a year license and the amount of pop ups from this *** anti virus they have the nerve to upcharge me 10$ if i want there newest anti viris engine yet ive paid for it already, this is a *** company that is not giving there customers what they pay for...
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#1110382
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Avast double charged my direct withdraw account and when confronted offered to extend my license for another year. I asked for a refund instead and they refused to provide one saying it was beyond the 30 day policy. The customer service rep then began to say i...
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#1100403
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Hello, I also experienced an unwanted automatic renewal, which costed me 60$! I have tried to get a refund, but I can't access the form because apparently my email does not work. Actually I have never created an account on that site, but I managed my account through...
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h.kitchener
h.kitchener

There is no need to pay for anti virus software. When you signed up for the paid version, you should have noticed, but did not apparently that you were also committing to auto...

#1100062
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I am so angry. I JUST bought Avast Premier. There is supposed to be an option to have a Blacklist button on the Outlook toolbar. "Support" - and I say that sarcastically - told me I have to now pay another $80 so that they can make it work like it should have when I...
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1.5
I didn't like
  • Get the complete run-around and no final solution
  • Poor customer service
#1095241
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I quit Avast three years ago. Numerous viruses got past them and then my computer just shut down until I removed it. Just last week they charged my Paypal account $99.99 claiming it was a "preapproved" charge. Turns out they stole $64.99 from my account last year but I...
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h.kitchener
h.kitchener

When you initially signed up with Avast you agreed to automatic payments until you cancelled. Your mistake was two-fold: agreeing to auto payments and not checking your Paypal...

1.0
#1093770
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I have all avast products. atlast check, more than 14,000 trojans/viruses. no support, just more time spent listening to their ***!! All they do is take up your valuable time and try to sell you more products. I am out and am trying to get some of my money back. If you...
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#1089055
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