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2.0 Based on 114 reviews
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  • Customers like
    • Automatic virus removal 5
    • Free version very good 5
    • Software works 5
  • Customers don't like
    • Fraudulent practices 12
    • Poor customer service 10
    • No phone number for refunds 8

my name is wendy white 211 Tulip Ave Evansville INdiana. I was checking my NEW computer (because your service made it crasH) My account numbers are 35046338800 for 42.72 and also number 35713708000 for 40.89 please refund my credit card as soon as possible since this is a scam and I had to buy new computer. Thank you in advance my e=mail is white67favoritecar@twc.com. i GOT SCAMMED INTO THESE TWO ITEMS AND DID NOT KNOW THEY WOULD HARM MY... Read more

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I received a charge of $59.99 on my Visa Card 9/18. This was order #15859404600. This was an automatic charge for software on a computer I have not had for several months. I destroyed that computer because it crashed. I do not require the software on my new computer. My current email is dfn8786@gmail.com. My email before I moved was dfn58@hargray.com. Please refund my $59.99. My previous Address: David Neff 843 837-1311 57 Royal Point Dr Hilton... Read more

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The customer support technical support person was rude and would not give me time to explain. My questions went unanswered and she used the same solution for everything. I asked the rep several questions and she just wanted to get off the phone. I guess that I have to solve my own problems. I have used Avast for five years with no problems. I liked Avast prior to this phone call but I will consider an alternative in the future. Companies... Read more

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refund and cancel your service as stated above per ID# please I am having a hard time getting my refund why is this so, you call this service? I have been calling the settle this issue and I did not get any action on my refund. Why, you call this service..what words do I need to get my refund..,Take action now ..I want my refund, I want my refund now, my refund please ..I need my refund now..Take action on my refund now..what do you want me to... Read more

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I am writing you to get my refund with 2 order number 35046274600 and 35046384800 I also want to remove the auto renew. I am happy About Avast but it just cost me too much.

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September 14, 2016 was charged an automatic bill for their computer clean software that did little for my computer. When I called to cancel was told to call 952-908-4150 which I assume was a outsourced company in-charge of delivering refunds. I was then given goo.gl/2Rou5n and told to go to the web page and enter order and push submit to get my refund. Alert!!! google URL does not work! I had to call the company back and tell them about all... Read more

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Do NOT be fooled into purchasing "Total Support" like I was. I bought a product from this companry for $59.99 then had to purchase Total Support for $179.99 to get the first product installed. The company would NOT issue a refund to me upon complaint. Horrible company! Do not buy!

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I have spoken with customer support regarding a refund. I was told to go to this site, reference account # 15770969100 to request a refund of $53.41 to my bank account. I do not want this software. In e-mails, I was asked to up-date my credit card information if I wanted the renewal,I do not want the renewal so I did not up-date my credit card information. Still I was charged some how. Please refund my money quickly. I don't understand how... Read more

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invoice number 34199486600 it was renewed automatic i thought i had stopped the renewal u took 53.54 from paypal and i do not want your service when i checked my statement i found you had taken the money. so please be kind and refund the fifty three dollars and fifty four cents why do i have to write one hundred words. please just refund my money thank u in advance please issue a credit to paypal jerry edwards jledwards1944@gmail.com Read more

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Dear staff i would like to get a refund for the antivirus "Avast internet security - 1pc " the order number is { 34202655500 } my email is ale65366@yahoo.com for the amount of 49.99 for this month. The account number is { 8899 } bank of american. Also i was never aware that this membership was charged monthly. That's the reason why i wish to get a refund thank you. My account has now been charged with more then i have, i would be very pleased... Read more

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