Avast Software
Reviews and Complaints
Refund
Preferred solution: Full refund
Charged twice for a scan 21.64
- Free version
- Deceptive billing
I would like a refund
- Free version very good
Preferred solution: Full refund
Cancelation refund
- Didnt care for the automatic renewal
- Refusal to take any responsibility
Preferred solution: Full refund
Other Product Review
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Verified Reviewer | Albrightsville, PennsylvaniaFinished with Avast
- Total runaround scam
Preferred solution: Let the company propose a solution
Poor customer service - Refunds denied
- Customer service non existent over priced
- No phone number for refunds
- Bad customer service
Preferred solution: Full refund
I like a refund of services not received by your technical support.
- Avast software very reliable
- Friendly customer service
Requesting refund
- Software works
- No phone number for refunds
PC Cleaner upgrade only worked for 1 week, support a nightmare
- Free version
- Any product or service you actually paid for
Preferred solution: Let the company propose a solution
Avast Software - Avast Antivirus Software Review from Anchorage, Alaska
Fraudelent behavior
- Customer service non existent over priced
Preferred solution: Full refund
Bad Customer Service and Tech Support
- Over promised and could not fix problem
- Would never recommend
- Bad customer service
Preferred solution: Full refund
Avast is a ***
- Customer service non existent over priced
- Untrustworthy company
- Ignore requests for refund
Preferred solution: Full refund
REFUND FOR CANCELLED SUBSCRIPTION
- Customer service friendly albeit unhelpful
- Free version very good
- Customer service
- Fraudulent behavior
- Business practice
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Sounds like you paid for their anti virus software but didn't realize you were also signing up for automatic renewal. Dispute the charge with your card company and see what happens.
Make sure you state the company's lack of response and action, etc. By the way, you never need to pay for anti virus programs. Even Avast offers a free version which works very well for most people.
AVG is another. Good luck.