Product: Avast Software Account Clear all filters (20 of 20 reviews match)
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Avast double charged my direct withdraw account and when confronted offered to extend my license for another year.I asked for a refund instead and they refused to provide one saying it was beyond the 30 day policy. The customer service rep then began to say i...
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Product
Avast Software Account
#1100403
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Hello, I also experienced an unwanted automatic renewal, which costed me 60$!I have tried to get a refund, but I can't access the form because apparently my email does not work. Actually I have never created an account on that site, but I managed my account through the...
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h.kitchener
h.kitchener

There is no need to pay for anti virus software. When you signed up for the paid version, you should have noticed, but did not apparently that you were also committing to auto...

Product
Avast Software Account
#1100062
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Cannot log in to my account and cannot get to talk to a human being to clear up the problem.As a last resort I am going to put a stop notice on my credit card for any entry from AVAST­NEXWAY 415­4494713 CA. My customer # is 100804920. When I try to log in it says that...
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1.3
Product
Avast Software Account
#970074
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Avast Software Account Review

#756690
Avast was NOT authorized to withdraw from my account, I cancelled right away but cannot get my refund, I no longer have the laptop. I have since changed my account. A class action lawsuits is in order for this company.
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account cancelled requesting refund $51.99.charged to my account 9/30/2016. request for renewal started in Sep with notice card needed to be up dated. I intended to cancel account and did not up date card. card was charged any way on 9,30,2016. keep getting emails to...
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Product
Avast Software Account
I didn't like
  • Having to request a refund having canceled auto-renewal
  • Auto-renewed against wishes - will not process refund
#943014
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Within only a few days and being driven NUTS by this awful company! Wrong order code sent, won't accept my bank details to cancel order. customer services non existent! If they take funds from your account without your say so is theft! I am contacting Watchdog and...
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2.0
Product
Avast Software Account
I didn't like
  • Untrustworthy company
  • Do not respond to refund ticket
  • Bad tech support
#791785
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I accidentally order 2 of the same thing and I need refunded for the 11129558238 that's all thank you. so when u get it refunded into my account I will be happy. why does it have to be 80 words I don't get it I don't have 80 words but I guess I will just write...
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Product
Avast Software Account
#788803
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bought total support program, they charged my account 2 times for the purchase, will not talk to me about my refund, if I could I would close out all my accounts with this company, you can't even do that. 'If you get a response from them, it is at least 2 weeks later,...
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Avast Software Mendenhall, Mississippi
Product
Avast Software Account
#785414
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I have a fully paid AVAST Internet Security LICENSE. When I canceled my AUTOMATIC RENEWAL, suddenly my email address was invalid and I couldn't access my account. They SCAM you for paying for additional services $155!!!!! at a 3rd party company to fix something that...
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Product
Avast Software Account
#780242
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Try calling them, you will get someone who can't speak english and the old runaround. They have a habit of drawing funds from your bank account without explaining. I tried to install one of their updates for which I had paid for and it wouldn't install. Their web site...
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Avast Software Peosta, Iowa
Product
Avast Software Account
#775498
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Last evening I ran 2 scans thinking they were free....I am a customer of AVASTantivirus...This morning I checked my bank account and I was charged 21.64 twice. I am under a financial situation that does not permit me to have this happened...Please credit my bank...
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Product
Avast Software Account
I liked
  • Free version
I didn't like
  • Deceptive billing
#747430
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