Product: Avast Software Account Clear all filters (0 of 22 reviews match)
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They told me they would refund the $49.99 they charge for the service "IF" I paid a cancellation fee of $79.99! I requested that they stick that fee where no one will want it! Instead, I cancelled my bank card and received a new one instead, so now Avast can no longer...
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1.0
Product
Avast Software Account
#1249811
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Avast double charged my direct withdraw account and when confronted offered to extend my license for another year.I asked for a refund instead and they refused to provide one saying it was beyond the 30 day policy. The customer service rep then began to say i...
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Avast Software Account
#1100403
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Hello, I also experienced an unwanted automatic renewal, which costed me 60$!I have tried to get a refund, but I can't access the form because apparently my email does not work. Actually I have never created an account on that site, but I managed my account through the...
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h.kitchener
h.kitchener

There is no need to pay for anti virus software. When you signed up for the paid version, you should have noticed, but did not apparently that you were also committing to auto...

Product
Avast Software Account
#1100062
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Cannot log in to my account and cannot get to talk to a human being to clear up the problem.As a last resort I am going to put a stop notice on my credit card for any entry from AVAST­NEXWAY 415­4494713 CA. My customer # is 100804920. When I try to log in it says that...
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1.3
Product
Avast Software Account
#970074
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Avast Software Account Review

I haven't used Avast in over a year. I was under the impression that my account was closed and done. Then out of the blue I get a $50.00 charge for an Avast subscription. No email notification or anything. I don't even know what my product id is. The account was on an old computer that doesn't even connect to the internet. And of course Avast has no customer service to get the charge dropped.
3.0
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Style and Design
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Value for money
Website
Product
Avast Software Account
#964051
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account cancelled requesting refund $51.99.charged to my account 9/30/2016. request for renewal started in Sep with notice card needed to be up dated. I intended to cancel account and did not up date card. card was charged any way on 9,30,2016. keep getting emails to...
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Product
Avast Software Account
I didn't like
  • Auto-renewed against wishes - will not process refund
  • Having to request a refund having canceled auto-renewal
#943014
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Within only a few days and being driven NUTS by this awful company! Wrong order code sent, won't accept my bank details to cancel order. customer services non existent! If they take funds from your account without your say so is theft! I am contacting Watchdog and...
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2.0
Product
Avast Software Account
I didn't like
  • Untrustworthy company
  • Deceptive billing
  • Bad tech support
#791785
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I accidentally order 2 of the same thing and I need refunded for the 11129558238 that's all thank you. so when u get it refunded into my account I will be happy. why does it have to be 80 words I don't get it I don't have 80 words but I guess I will just write...
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Product
Avast Software Account
#788803
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bought total support program, they charged my account 2 times for the purchase, will not talk to me about my refund, if I could I would close out all my accounts with this company, you can't even do that. 'If you get a response from them, it is at least 2 weeks later,...
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Mendenhall, Mississippi
Product
Avast Software Account
#785414
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I have a fully paid AVAST Internet Security LICENSE. When I canceled my AUTOMATIC RENEWAL, suddenly my email address was invalid and I couldn't access my account. They SCAM you for paying for additional services $155!!!!! at a 3rd party company to fix something that...
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Product
Avast Software Account
#780242
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