Product: Avast Software Antivirus Clear all filters (105 of 105 reviews match)
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Avast Software in Wichita, Kansas - Have used my money in my bank account

Hello, last year I bought Avast antivirus for $ 25-30 for the protection of my computer for 1 year. But yesterday November 10 Dri Avast Software used in my bank account $ 74.36. Please return my money, I do not want a service (antivirus) of $ 74.36. Here is my account number: 70264591, Routing number 271183662. Angel Mampwo Tansia Thank you.
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1 comment
AvastTeam
#1776127

Hi, PissedConsumer1705608: We STRONGLY recommend removing your checking account information from your post as the post is publicly accessible here. Please contact us privately at avast-team@avast.com with your subscribed email address, full name, which of our products this is for, and the amount and date the charge went through so we can escalate it to our team for further assistance. -Avast Team

Review
#1705608 Review #1705608 is a subjective opinion of poster.
Product
Avast Software Antivirus
Reason of review
Problems with payment

Avast Software - TRYING TO BILL ME TWICE

Actually the first time... I requested NOT to renew their service... they billed me anyway. Then I get a notification on my computer that it's expiring and they want to bill me AGAIN!!!!! Are you kidding me???? I am pissed.....
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1 comment
AvastTeam
#1772139

Hi, CondescendingLemur: Thanks for reaching out! We'd like to help get this resolved for you.

Please contact us directly at avast-team@avast.com with the amount charged, which product it was for, your full name, and your subscribed email address and we'll be happy to assist! -Avast Team

Review
#1698028 Review #1698028 is a subjective opinion of poster.
Product
Avast Software Antivirus
Pros
  • I am willing to let the first billing stand and keep avast
Cons
  • I do not appreciate being billed twice
Reason of review
UNWANTED BILLING AND DOUBLE BILLING
Preferred solution
Let the company propose a solution
1.0
Details
First the once again sneak their software onto my computer hidden attached to some other software.. Then i cant even delete it without searching the web for their uninstall program. They are criminals the way they sneak their garbage onto our computers and try to...
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1 comment
AvastTeam
#1745974

Hi, PissedConsumer1650448: Thanks for reaching out! While we do sometimes have our software bundled in with other products, there is always an option to deselect it and/or a notification stating it is included as part of the bundle. If you still need our Uninstall Utility, it can be found here: https://www.avast.com/uninstall-utility -Avast Team

Review
#1650448 Review #1650448 is a subjective opinion of poster.
Product
Avast Software Antivirus
1.5
Details
This company refuses to honor cancellations. I turned off the auto renewal feature but it still billed my credit card. I notified them that I will not renew and the reasons why and did not update the security numbers on the back of a new card. And the following year...
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1 comment
AvastTeam
#1709143

Hi there -- we appreciate you getting in touch with us and we'd like to resolve this issue quickly for you. When you notified us, did you contact genuine Avast support via our website?

https://support.avast.com/en-us If so, please email us at avast-team@avast.com with the case number you received from support so we can investigate.

If you still need to cancel your subscription, you can find instructions for canceling here: https://support.avast.com/en-us/article/Cancel-Digital-River-auto-renewal If this doesn't resolve the issue, please reach out to us at avast-team@avast.com with your full name and contact email address and we'll be happy to help you directly. -Avast Team

Review
#1570934 Review #1570934 is a subjective opinion of poster.
Product
Avast Software Antivirus
It is on my computer and I want to uninstall it. When I try it hangs up my computer. What do I do? kleingb@netscape.net
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1 comment
AvastTeam
#1667319

Hi, PossibleLlama422: Our goal here at Avast is to help protect you and we're sorry to see you go, but want to help. If removing our software the traditional way doesn't work for some reason, we do have our Avast Uninstaller tool located here: https://www.avast.com/uninstall-utility If you have any questions, please contact us privately and we'll be happy to answer them! -Avast Team

Review
#1504441 Review #1504441 is a subjective opinion of poster.
Product
Avast Software Antivirus
1.0
Details
I have contacted avast every day since this happened, asking for a refund and nothing has happened ,this is a copy of their reply Hello, Thank you for contacting AVAST Software. We have checked your order with our distributor and we can confirm that your order was...
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4 comments
AvastTeam
#1663215

Thank you for the additional information. We have forwarded it to the appropriate team for review. -Avast Team

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Review
#1494225 Review #1494225 is a subjective opinion of poster.
Product
Avast Software Antivirus
Cons
  • I need a full refund
  • Refusal to give me a refund
Reason of review
Return, Exchange or Cancellation Policy
Loss
$50
Preferred solution
Full refund
1.0
Details
I have been cheated. I had bought both their basic anti-virus as well as their Premier. When a virus infected my laptop i brought it to a local tech. He found that there were 51 VIRUSES IN MY COMPUTER.AVAST is totally worthless and a scam. Should i report them to an...
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Review
#1321145 Review #1321145 is a subjective opinion of poster.
Product
Avast Software Antivirus
Cons
  • I want my money back i dont have avast
  • Customer service is nonexistent
  • Fraudulent
Reason of review
Not as described/ advertised
Preferred solution
Full refund
I don't know what has happened with this company. Apparently, they used to be honest. I signed up for the free service. they dunned me so much I paid for an upgrade. I didnt click the automatic renew box. When it was time to renew, my computer started running really...
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Review
#1294224 Review #1294224 is a subjective opinion of poster.
Product
Avast Software Antivirus

Avast Software in Bengaluru, Karnataka - Annoying software ever

1.0
Details
antivirus got installed automatically but not uninstalling by any means i have tried everything i am annoyed please screw them and please get back with some solutions {{REDACTED}}
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Review
#1239688 Review #1239688 is a subjective opinion of poster.
Product
Avast Software Antivirus

Contact Avast Software Customer Service

Mailing Address:
AVAST Software a.s.
Pikrtova 1737/1A 110 High Holborn London WC1V 6JS United Kingdom
Prague, Prague 140 00
Czech Republic
Phone:
(877) 877-9362
All Avast Software Contacts

Avast Software Reviews

  1. 109 reviews
  2. 34 reviews
  3. 33 reviews
  4. 10 reviews
  5. 11 reviews
Avast Software reviews
1.1
Details
On November 8 at approximately 12:14 am I was notified that my paypal account paid avast/digitalriver a sum of $84.99 and $42.49. I did not authorize the charges, nor did I order the services attached to these charges, however, about 1 month earlier on October 10 of...
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1 comment
Anonymous
#1519504

Avast protects nothing all it is ,is aplatform to sell more products

Review
#1128740 Review #1128740 is a subjective opinion of poster.
Product
Avast Software Antivirus
Reason of review
Problems with payment