Product: Avast Software Antivirus Free Trial Clear all filters (5 of 5 reviews match)
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2.8
Details
The trial version of Avast Internet Security is a rip off!There is no way of cancelling the trial version or to change auto renewal to manual renewal. Both Avast's and Digital Rivers's home pages does not have an option to directly contact their sales team to present...
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Review
#1170646 Review #1170646 is a subjective opinion of poster.
Service
Avast Software Antivirus Free Trial
Reason of review
Order processing issue
Loss
$50
Preferred solution
Stop the fraudulent practise as described.

Avast Software - They falsely offer 2 free months then give you 7 days

1.0
Details
They damn well better have cancelled/or call WELLS FARGO FRAUD UNIT. They falsely offer you 2 months free....then after you gave personal banking info the bastards give you 7 days. Probably in fine print you have no recourse. LOL I do collections as a sideline. Will make sure they pay for this lie! {{REDACTED}}
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Review
#1160948 Review #1160948 is a subjective opinion of poster.
Service
Avast Software Antivirus Free Trial
Reason of review
Not as described/ advertised
Loss
$70
Preferred solution
Let the company propose a solution
I tried Avast antivirus free trial and it never found any virus or malware. After the trial I was billed for a year. After that I somehow was subscribed to Avast premium cleanup for an additional annual fee. This program not only cleaned, but totally messed up my...
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4 comments
Anonymous
#1719855

How did they get your credit card number? I'm curious about all the people who claimed their credit cards were billed when they claimed they ordered nothing and bought nothing.

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Review
#1143833 Review #1143833 is a subjective opinion of poster.
Service
Avast Software Antivirus Free Trial
Reason of review
Bad quality

Avast Software in Hemet, California - 35557601800 refund

I thought you were trust worthy. However your customer service is no help. I requested a 39.99 refund and have been ignored. I do not want avast anymore. this was suppose to be a 60 day trial period and you charged my account. I find this is a ripoff and fraudulent way of doing business. I will advise the proper authorities about the many complaints about your avast company. Very poor service. Its a shame that the internet allows you to do this type of business. I will copy and post on news, other internet companies in 2 days. give me back my money and dont touch my account
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Review
#906610 Review #906610 is a subjective opinion of poster.
Service
Avast Software Antivirus Free Trial
Cons
  • Could not get a refund
  • Very poor service
  • No customer service
Reason of review
Not as described/ advertised
Loss
$40
Tags
  • poor support avast

Avast Software in Providence, Utah - Charged for Trial secure line that was cancelled

2.1
Details
I finally found where I could cancel the trial on the last day. However, I've been charged for it. The order number is 33094610800. Your records should show that I don't want or need it because I signed up for the 2 year Secure Line. I would appreciate receiving a refund to my credit card which is now a Visa card. Please credit the American Express card number that you have. It should roll over to my new card. Thank you. LaVerne Middendorf Why do you want 100 words? I should think the fewer the better. I would appreciate your looking into this matter in a timely fashion. This all is a little confusing and bewildering!!!
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Review
#870046 Review #870046 is a subjective opinion of poster.
Service
Avast Software Antivirus Free Trial
Pros
  • Price
Reason of review
Charged twice for same thing.
Loss
$43
Preferred solution
Full refund
Tags
  • cancelled order

Contact Avast Software Customer Service

Mailing Address:
AVAST Software a.s.
Pikrtova 1737/1A 110 High Holborn London WC1V 6JS United Kingdom
Prague, Prague 140 00
Czech Republic
Phone:
(877) 877-9362
All Avast Software Contacts

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