Product: Avast Software Technical Support Clear all filters (0 of 23 reviews match)
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I had been using Avast Internet Security on my system and though I didn't really check to see how well it was working, I hadn't had any breaches or viruses attack my system so I thought they were a good company. Been using them for past 5 or so years and even...
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1.0
Product
Avast Software Technical Support
I didn't like
  • Tech support - they charge even when your product is at fault
#1200608
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I contacted them several times about malicious files that keep popping up on my *** computer, but they just sit there and do nothing. I've submitted these files to many companies and they all agree that they are malicious and should be added to signatures. All the...
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h.kitchener
h.kitchener

If you don't like Avast and are not satisfied with them then the solution is simple: stop using it. This is not rocket science.

2.8
Product
Avast Software Technical Support
I didn't like
  • Do not listen to consumers
#1124131
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I can't believe that this company allowed me to be hijacked while on their website and a program that I have operating currently didn't keep me safe. What does this say about the product? I had to call Digital River to cancel my subscription and request a refund. I am...
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Product
Avast Software Technical Support
#1116244
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My 90 year old father in law received a phone call from Avast just wanting to let him know that there was a free computer update to help his computer run better. I would like to express the term that this was a FREE update. Of course he started working with a very nice...
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Product
Avast Software Technical Support
I didn't like
  • Fact that they can scam a 90 year old
#1111086
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I have all avast products.atlast check, more than 14,000 trojans/viruses. no support, just more time spent listening to their ***!! All they do is take up your valuable time and try to sell you more products. I am out and am trying to get some of my money back. If you...
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Product
Avast Software Technical Support
#1089055
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Can only speak with the Philippines, usually not a problem.They wanted to take over my computer to change my CC number on the account. They were rude, really rude, one man telling me that "Ma'am, you just need to relax and listen very, very carefully to me." Really??...
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Product
Avast Software Technical Support
I didn't like
  • Customer service
#1068394
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I am a 15+ years Avast user who has been perfectly happy...until now.I have a subscription to Pro, but wanted to upgrade to Premier service; however, I didn't want the two to cross over and wanted to find out how to correctly pay for the Premier given that my renewal...
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rollo2016
rollo2016

Most companies don't bother with customer service to any extent because there will always be customers "out there" to buy their product. Losing one or two along the line is me...

3.7
Product
Avast Software Technical Support
I didn't like
  • How hard it was to reach alive person
#1032708
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Do not buy or download this company's product.They are a ripoff - a bunch of crooks. Somehow, their free software was loaded into my computer in December 2016. I began noticing that it was in my computer back then and it continuously would popup a window asking me to...
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h.kitchener
h.kitchener

You may have installed the Avast free version when updating or installing some other software, like a game, or actually anything else. Many software programs will tell you tha...

1.0
Product
Avast Software Technical Support
I didn't like
  • Poor service
  • Total runaround scam
  • Deceptive billing
#999995
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I got a charge on my card for Avast.I'm not a customer of theirs. I looked up a few phone numbers to contact them as I've never given them my card number or agreed to buy their product. Most numbers direct me to a website I have no access to and just hang up. I found 1...
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h.kitchener
h.kitchener

If you did not authorize the charge, contact your card company and dispute the charge. You might tell them you are the victim of fraud--your card has been compromised and you ...

1.0
Product
Avast Software Technical Support
I didn't like
  • Devious customer service
  • Very poor service
  • Promises broken
#979860
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Avast has no technical support, no live persons that will answer your phone, and in the mean time your simply screwed. Do not use Avast and backcharge your credit card which is what I am doing. Any problems call me for a personal response, oh, and I answer my phone unlike Avast. Don't use avast software, don't use avast software...
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h.kitchener
h.kitchener

Avast offers a free edition of it's software which works fine. No reason to pay for anti virus software these days. You do need to understand that none of this stuff is 100% e...

1.0
Product
Avast Software Technical Support
#979497
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