Product: Avast Software Technical Support Clear all filters (21 of 21 reviews match)
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I can't believe that this company allowed me to be hijacked while on their website and a program that I have operating currently didn't keep me safe. What does this say about the product? I had to call Digital River to cancel my subscription and request a refund. I am...
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Avast Software Technical Support
#1116244
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My 90 year old father in law received a phone call from Avast just wanting to let him know that there was a free computer update to help his computer run better. I would like to express the term that this was a FREE update. Of course he started working with a very nice...
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Avast Software Technical Support
I didn't like
  • Fact that they can scam a 90 year old
#1111086
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I have all avast products.atlast check, more than 14,000 trojans/viruses. no support, just more time spent listening to their ***!! All they do is take up your valuable time and try to sell you more products. I am out and am trying to get some of my money back. If you...
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Avast Software Technical Support
#1089055
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Avast Software Technical Support Review

#948583
Their customer service or technical support for their avast software is terrible. The guy was a total *** and did not want to help me and I immediately got off the phone and uninstall the program
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Can only speak with the Philippines, usually not a problem.They wanted to take over my computer to change my CC number on the account. They were rude, really rude, one man telling me that "Ma'am, you just need to relax and listen very, very carefully to me." Really??...
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Avast Software Technical Support
I didn't like
  • Customer service
#1068394
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I am a 15+ years Avast user who has been perfectly happy...until now.I have a subscription to Pro, but wanted to upgrade to Premier service; however, I didn't want the two to cross over and wanted to find out how to correctly pay for the Premier given that my renewal...
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rollo2016
rollo2016

Most companies don't bother with customer service to any extent because there will always be customers "out there" to buy their product. Losing one or two along the line is me...

3.7
Product
Avast Software Technical Support
I didn't like
  • How hard it was to reach alive person
#1032708
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Do not buy or download this company's product.They are a ripoff - a bunch of crooks. Somehow, their free software was loaded into my computer in December 2016. I began noticing that it was in my computer back then and it continuously would popup a window asking me to...
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h.kitchener
h.kitchener

You may have installed the Avast free version when updating or installing some other software, like a game, or actually anything else. Many software programs will tell you tha...

1.0
Product
Avast Software Technical Support
I didn't like
  • Poor service
  • Total runaround scam
  • Deceptive billing
#999995
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I got a charge on my card for Avast.I'm not a customer of theirs. I looked up a few phone numbers to contact them as I've never given them my card number or agreed to buy their product. Most numbers direct me to a website I have no access to and just hang up. I found 1...
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h.kitchener
h.kitchener

If you did not authorize the charge, contact your card company and dispute the charge. You might tell them you are the victim of fraud--your card has been compromised and you ...

1.0
Product
Avast Software Technical Support
I didn't like
  • Devious customer service
  • Charges for services i never wanted or agreed to
  • Get the complete run-around and no final solution
#979860
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Avast has no technical support, no live persons that will answer your phone, and in the mean time your simply screwed. Do not use Avast and backcharge your credit card which is what I am doing. Any problems call me for a personal response, oh, and I answer my phone unlike Avast. Don't use avast software, don't use avast software...
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h.kitchener
h.kitchener

Avast offers a free edition of it's software which works fine. No reason to pay for anti virus software these days. You do need to understand that none of this stuff is 100% e...

1.0
Product
Avast Software Technical Support
#979497
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Please give me credit for this order. I was on the phone with a customer service rep and he told me after he hung up that another tech would be helping me remotely on the pc screen, no one showed up after he hung up on me. He needs to be reprimanded. In fact I had...
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h.kitchener
h.kitchener

keep watch for charges to your credit card and dispute any that look suspicious. I suspect you are the victim of fraud.

1.0
Product
Avast Software Technical Support
#953275
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I forgot my Avast account password and wanted to reset it.So i tried to reset it from the Avast web site. It kept telling me that it sent the link but i didn't get it. After several tries i called in. I selected option 1 (technical support) and waited for almost an...
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3.5
Product
Avast Software Technical Support
I liked
  • I liked
#950539
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