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Contact Avast Software Customer Service

Avast Software Phone Numbers and Emails

Toll-Free Number:

  • (844) 340-9251
Call customer service
Send Message

Customer Service:

  • (855) 741-4323

Avast Software Emails:

Legal
Data Protection Officer
customerservice@avast.com
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Avast Software Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    53% phone 47% email
  • The best phone number to call Avast Software is 8443409251. 72% of consumers used this number to address their issues and concerns.

  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 9 minutes.

  • Be prepared for the call as Avast Software may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›
PissedConsumer Club

Contact Information

Avast Software Website:

Avast Software Help Center:

Corporate Office Address:

Avast Software s.r.o.
Pikrtova 1737/1a
Prague, Prague 140 00
Czech Republic

Other Info (opening hours):

Locations:

United States

9300 Harris Corners Parkway,

Charlotte,

North Carolina 28269


United Kingdom

110 High Holborn,

London,

England WC1V 6JS

More contact details

Avast Software Rating Based on 358 Reviews

Rating details

1.9
more details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality

Rating stats

Rating trend

How Good is Avast Software's Customer Service?

Jeno Xgw
Jeno Xgw
Feels Disappointed | Sep 27, 2024

They make it impossible to get thru to a real person. I want to cancel my account and get a refund.

Read full quote
Chanah Tuu
Chanah Tuu
Feels Satisfied | Mar 21, 2024

I think that my problem was resolved! I’m waiting for my paiement back

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Richard H Vxd
Richard H Vxd
Feels Neutral | Apr 21, 2023

Finally I was able to reach someone to assist me...BUT it took me several times to wade through the mess to actually talk with a real person....too long!

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Loreli Pgm
Loreli Pgm
Feels Disappointed | Apr 11, 2023

It seems that Avast makes it as difficult as possible for a person to cancel autorenewal. That was my goal and I should have been able to do it online as promised by your website. However, the only cancel subscription that I saw was for exactly that; canceling a subscription. I object to your autorenewal policy and how difficult you make it to avoid.

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Haelyn Kte
Haelyn Kte
Feels Disappointed | Mar 05, 2023

Sucks -12/0

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BETTY W Lwb
BETTY W Lwb
Feels Disappointed | Jan 26, 2023

They issued a refund quickly

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Summary of Avast Software Customer Service Calls

769 TOTAL
CALLS
08:07 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Avast Software?

Payments and Charges Question:

  • “Been charged money for no reason”
  • “Charged £89.99 for noreason have not taken avast”
  • “You charged my credit card twice, disconnect ,cancel all subscriptions your”

Activation/ Cancellation Question:

  • “Wish to cancel my current subscription amount of 72.99 Euros due 3 December as I have now a new computer”
  • “Cancellation of services”
  • “Cancelling”

Refund Question:

  • “Get refund”
  • “Refund”
  • “I want to refund my money back”

Account Question:

  • “Problems with account”
  • “II bought a year from them two days ago, today they are saying my account is expired, I am late on my monthly payment and my 10 device activation code is no goody they are sayy they are telling”
  • “Sign up for service”

Request for Information Question:

  • “Check on case”
  • “I have question about my account”
  • “Trying to download and pay for avast and I need help”

Product/ Service Question:

  • “No internet”
  • “Sync issue need permission”
  • “Purchase”

Website/ Application Question:

  • “I am having trouble with it, allowing me onto my Bank of America website to make payments”
  • “Uninstalling Avast”
  • “Blocking my online banking site”

Staff Question:

  • “Service enquiry”
  • “Poor and confusing service”
  • “Add services”

Cards Question:

  • “Credit card purchase”
  • “You take Monety on m'y crédit card. There is a long Time i don't use avant avant afin. Hier toi cancel ?”
  • “Signed up for a avast on my iPhone with my Visa card shows it went through but when I use my avast app keeps saying I need to upgrade to monthly or yearly I took out the $19.99 yearly”

Return/ Replace Question:

  • “Returningg Alan's ca;ll`”

Shipping and Delivery Question:

  • “I've purchased avast anti virus but I've not received any confirmation or product id, and mainly I'm unable to turn on my pc”

Other Question:

  • “Personel”
  • “Bulling”
  • “Assistenza”

Compare Avast Software Customer Service To

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