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Ordered avast software from digitalriver u.s. inc, It was supposed to be 21.86 for one year.

Lo/ and behold/ we were billed for 3 years in increments the same day in the amts. of 21.86, 65.60 and 54.66 They were never ordered and was billed on paypal with my credit card for the whole amount. When I saw it on my statements I immediately called the credit card. This is thievery.

I am 83 years old. Why would I give permission for three years. They are still giving me a rough time. They have called my home and harass us.

They are hard to understand. I was a translator for an important institution and I must admit that it was very difficult to understand them.

I would never recommend them and I believe that they should be reported to consumer report and affairs. Terrible, Terrible.

Reason of review: Poor customer service.

Monetary Loss: $142.

Preferred solution: Full refund.

Location: 2625 Broadway, Redwood City, CA 94063, USA

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AvastTeam

Thank you for reaching out! We would like to get more information so we can get this resolved for you.

Please contact us directly at avast-team@avast.com with your original purchase receipt and we'll be happy to assist! -Avast Team

Guest

Dispute all you want. I had Avast Internet Security; Avast Total Support and Avast VPN representing quite a bit of money.

My computer came down with something and I couldn't get on the Internet for support. The tech I had to call in worked on the computer for two hrs, and finally had to wipe Windows 10 and all my files including all Avast products. When I got the computer back up, I contacted Avast, told them what happened. They let a virus through and I had to pay to get it removed.

I no longer want avast products on my computer. Total Support refunded a portion of what I paid($60 out of $160) The other two said they don't make refunds after 30 days DO NOT WASTE MONEY ON AVAST.

Machele Imf

Did you know that Avast offers a free home edition? Paying for anti virus software is really not necessary.

In your case, dispute the charge with your card company and if it is denied, just don't pay it. At your age, what is the worst that will happen?

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