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Had previously ordered Avast and had not used the program for several months, as it was causing problems with my computer. Noticed I had been billed for another year of service, unable to get a refund. Difficult site navigation, terrible customer support / response....
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1.1
I didn't like
  • Difficulty managin my account
#1229815
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I had been using Avast Internet Security on my system and though I didn't really check to see how well it was working, I hadn't had any breaches or viruses attack my system so I thought they were a good company. Been using them for past 5 or so years and even...
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1.0
I didn't like
  • Tech support - they charge even when your product is at fault
#1200608
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Avast Software - Avast destroyed laptop

Laptop working perfectly but to be safe downloaded avast - what a mistake that was - laptop now needs complete rebuild due to avast destroying multiple files and no longer turning on - won’t be trusting avast again
#1171987
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The trial version of Avast Internet Security is a rip off! There is no way of cancelling the trial version or to change auto renewal to manual renewal. Both Avast's and Digital Rivers's home pages does not have an option to directly contact their sales team to present...
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2.8
#1170646
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free scans offered which show a multitude of problems. fix all these by purchasing driver updater or vpn or whatever product you have had a free scan for. check the problems manually. none of them existed. double checked using dell driver update. all drivers up to...
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Anonymous
Rita Dubbelman

I have found the same thing as you. I updated all drivers manually and still Avast claims that they need updating and I am being redirected to a page in order to buy updates a...

1.0
I didn't like
  • Fraudulent behavior
#1167051
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They damn well better have cancelled/or call WELLS FARGO FRAUD UNIT. They falsely offer you 2 months free....then after you gave personal banking info the bastards give you 7 days. Probably in fine print you have no recourse. LOL I do collections as a sideline. Will...
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1.0
#1160948
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I tried Avast antivirus free trial and it never found any virus or malware. After the trial I was billed for a year. After that I somehow was subscribed to Avast premium cleanup for an additional annual fee. This program not only cleaned, but totally messed up my...
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Anonymous
jose grimez

These misrepresentations show the need for government oversight. They oversee us, destroy individual privacy, so why not oversee the fraudster using the :US internet?

h.kitchener
h.kitchener

First, be careful because Avast has an auto renewal and if you don't cancel with them and/or ensure they cannot bill a credit card next year you will end up paying for another...

#1143833
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On November 8 at approximately 12:14 am I was notified that my paypal account paid avast/digitalriver a sum of $84.99 and $42.49. I did not authorize the charges, nor did I order the services attached to these charges, however, about 1 month earlier on October 10 of...
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1.1
#1128740
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I contacted them several times about malicious files that keep popping up on my *** computer, but they just sit there and do nothing. I've submitted these files to many companies and they all agree that they are malicious and should be added to signatures. All the big...
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h.kitchener
h.kitchener

If you don't like Avast and are not satisfied with them then the solution is simple: stop using it. This is not rocket science.

2.8
I didn't like
  • Do not listen to consumers
#1124131
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Contact Avast Software

Mailing Address:
AVAST Software a.s.
Trianon Office Building Budejovicka 1518/13a, 140 00
Prague 4 , Czech Republic
Phone:
(877) 877-9362
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Bought service software Nov 2015 paid with credit card as Avast demands. In April Avast cancelled in an email so I went to another software. Began sending emails to Avast to cancel. In May Avast hit my credit card for just short of $65 Avast continued to send emails...
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#1123246
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